About reservation guidance to Asakusa, Ueno Tsukubahotel.
Method to pay
Please pay by cash at the check-in counter. We do not accept credit card.
Change / Cancel
You can change your reservation anytime you want. Cancellation Charge is the following.
1 day prior to accommodation day・・・20%
2-9 days prior to accommodation day・・・0%
20 days or more prior to accommodation day・・・0%
Q．Are there any non-smoking rooms?
Ａ．There are no non-smoking rooms, but please let us know if you like a non-smoking room.
Q．Do you keep my luggage which I send by delivery service?
Ａ．Yes. We keep your luggage at the front desk. Please let us know at the check-in counter.
Q．Do you keep my luggage after I checked out?
Ａ．Yes. We keep your luggage until the end of the day